Scan for hardware changes again to attempt to detect the drive. Click Accessories, and then click Run. Be careful not to dislodge other cables. You might need select a model number from a list before you can access your product support page. Then complete the following steps. All forum topics Previous Topic Next Topic.

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Thanks for marking this as rlm answer. Click the Download button, and then follow the on-screen instructions to download and install each applicable update. After the computer restarts, select your operating system for more information about reinstalling Cyberlink Power2Go:.

Click Startand then enter regedit into the Search field.

HP Pavilion DV6000 DVD Drives

If not, continue to the next step. Then complete the following steps. How does HP install software and gather data? Asia Pacific and Oceania.

HP PCs – CD/DVD Drive Is Not Detected (Windows 7) | HP® Customer Support

Click Start, and then click All Programs. Use the following steps to reinstall the drive in Device Manager and to determine if Windows is able to recognize the drive. Select Newthen click Multi-String Value. Before you begin You need a Phillips head screwdriver.


Please try again shortly. Replacing the side panel. If the drive test fails, the drive needs to be replaced or the computer needs to be serviced. Use Step 5 to remove associated control filters from the registry.

If the drive is not recognized, continue to the next step. A copy of the registry has been saved for back-up purposes to the Documents folder.

If drive name is shown with an alert icon displays the drive icon is marked with an alert symboldouble-click the drive name to find more information. This page requires Javascript. The disc drive should now be recognized by Windows.

Uninstall or change a program.

HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8)

To reset the drive, do the following steps:. In the navigation pane, locate and then click the following registry subkey: If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit.


Turn on the computer and wait for Windows to start. Scroll down to Related settingsthen click Programs and Features. Select New and Multi-String Value.

Please try again shortly. Use the HP recovery process to install the original drivers and software that came with your computer. Use Clear the upper and lower registry filters to remove associated control filters from the registry.

HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support

To do so, skip to Step 3. In Windows, search for and open Find and Fix Problems. Use the following steps:.

All forum topics Previous Topic Next Topic. Didn’t find what you were looking for?