Recently, after I turned it on, it failed to be recognized by the network. The thing is nuts because i can see hptool Box and print out the demo page from any of the units. Mac OS X Speciality level out of ten: Asia Pacific and Oceania. When the printer Ready light is on and no other jobs are printing, press and hold the Go button on the printer control panel for 5 seconds to print a configuration page and obtain the IP address. An office of ours miles away has one of these and after their IT person got downsized it’s been a headache of mine for nearly three weeks. Dude, your question is off topic, anyway i’ll try to help you!

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If it does print, the next thing I might try is a firmware upgrade just to see if that helps. Sep 21, 1: I have to get one working well on the network, I have gotten them to work by putting them on a computer nettwork USB and sharing it.

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I have a HP n on my network that I can’t seem to get working with Does this happen with only one document or with every thing you print? Select HP from the Manufacturer list, scroll down to select the printer from the Printers list, and then click Next. Both were purchased and installed at the same time, about 6 months ago. Has anyone heard of this problem?


It does have to be physically plugged into a network as it predates wireless printers. If it is only with this doc, then there is a bad formatting in the doc or the program that prints it is configured for multiple copies or a separator page. I wnat to note that everything on property i checked already, and just print only 1 copy. Be sure to carefully scroll through the list to find the correct printer driver. Thank you to those who suggested disabling Bi-Directional support. How does HP install software and gather data?

I will very great full for him Please sign in to comment.

For those of you in the U. I tried everything above, the only thing that worked was turning off bi-directinal printing, worked fine.

HP LaserJet – Install HP print software on a network in Windows

Thank you nwtwork very much, that solution was exactly what I’ve been searching for, through 2 hours! Sounds more like a network issue than a printer issue.

If you bought them 6 months ago they should still be in warranty, so a chat with HP support might be in order. Also, under the ‘Advanced’ tab of printer properties, we can’t seem to select the option of printing directly to printer.


Select Laseerjet Printing System… from the pop-up menu.

HP LaserJet – Install HP print software on a network in Windows | HP® Customer Support

I turn it off when not in use. Dear Sir, Madam I have one question to ask for help. Privacy Policy Terms of Use. What i don’t understand is why does the other printers work using simple share without any problems. Europe, Middle East, Africa.

HP Color Laserjet n network problems | FixYourOwnPrinter

It is always possible you got a bad printer. If the printer is defective and under warranty, you can bring it to an authorizeded hp service provider for 26000n. You can either manually program the IP address on your printer back to its old address Disable bi-directional support In the Devices and Printers window, right-click the printer and then click Printer Properties.

I have connected a hpn directly to our LAN, and can get the XP machines printing on it no problem. HP Color LaserJet n. Make sure the network is configured and that the computer has an active network connection. Hi I’m having trouble installing this printer on a network.